30 Denton Road, Wokingham, Berkshire, RG40 2DX

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0118 978 1325

 

 

 

COVID 19 UPDATE – 3rd May 2020

 

Thank you for your understanding during these unprecedented times.

In line with the recent Coronavirus advice from the Royal Collage of Veterinary Surgeons,

we are now further relaxing our restrictions on consultations and vaccinations.

The reason for this is that if the lockdown continues for an extended period of time,

there is potential for animals suffering from non urgent cases to deteriorate, and lack of vaccinations putting health at risk.

 

Vaccinations:

 

   We will be prioritising puppy, kitten and first year vaccinations for all animals

   Yearly rabbit vaccinations will all be performed

   Booster vaccinations will be performed, where these are overdue.

   These will be done with strict social distancing measures in place to minimise risk to everyone involved, and we have adapted our protocols to reduce the number of visits required, while still giving full protection.  

 

Other health conditions:

 

Please call us and we will discuss your case. We may be able to assist you with a video/phone/photo consultation, or may advise you to come in.

If you would prefer a video consultation let us know.

 

Other information:

 

   Neutering will be performed where there is a medical requirement – please call and we will discuss your situation.

 

   6 monthly medicine checks for ongoing medications might be delayed or done by videoconsult at the discretion of the vet and the condition treated.

   Please call before attending for all repeat prescriptions including flea and worm treatment

   Please do not attend an appointment should you be self-isolating or concerned about Covid19 transmission.

Call us if you are concerned about your animal’s health in light of your situation and we may be able to find a way to help you another way.

 

   Where attendance is necessary:

 

   If weather allows, waiting outside and communication through the window is preferred.

   If coming into the practice is essential please keep a distance of at least two meters.

   If possible, payments over the phone are appreciated.

Alternatively you can tap a card through the window for payments under £45,

or for larger amounts through the window with Apple Pay or Google Wallet

 

   Please know that your pets health is our priority and we'll ensure that there will always be a provision of veterinary care to ensure no animals suffer during these coming months.

 

   We apologise for this inconvenience and thank you for your understanding.

 

   Yours Sincerely

 

   Simon, Charlie, Dean, Kay, Jo, Kathi