30 Denton Road, Wokingham, Berkshire, RG40 2DX

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0118 978 1325

 

COVID 19 UPDATE - 14th

April

 

Thank you for your understanding during these unprecedented times. In line with the recent Coronavirus

advice from the Royal College of Veterinary Surgeons, we are now slightly relaxing our restrictions on

consultations and vaccinations. The reason for this is that if the lockdown continues for an extended

period of time, there is potential for animals suffering from non urgent cases to deteriorate, and lack of

vaccinations putting health at risk.

Vaccinations:

• We will be performing some vaccinations with certain restrictions. Our priority will be

performing puppy, kitten and first year, and all rabbit vaccinations.

• In addition to this, yearly dog vaccinations will be performed, availability allowing.

• These will be performed with strict social distancing measures in place to minimise risk to

everyone involved, and we have adapted our protocols to reduce the number of visits required,

while still giving full protection.

• Cat booster vaccinations where they are older than 2 years and have previously been vaccinated,

will be delayed at the present time.

Other health conditions:

Please call us and we will discuss your case. We may be able to assist you with a video/phone/photo

consultation, or may advise you to come in.

 

Other information:

• Routine neutering will currently only be performed when there is a specific requirement – e.g. if

you have a male and female housed together - please call and we will discuss your situation.

• 6 monthly medicine checks for ongoing medications might be delayed at the discretion of the vet

and the condition treated.

• Video consultations/ photo and phone consultations will be provided where possible.

• Please call beforehand for all repeat prescriptions including flea and worm treatment

• Please do not attend an appointment should you be self-isolating or concerned about Covid19

transmission. Call us if you are concerned about your animal’s health in light of your situation and

we may be able to find a way to help you another way.

 

Where attendance is necessary:

• If weather allows, waiting outside and communication through the window is preferred.

• If coming into the practice please keep a distance of at least two metres. Lines have been drawn

on the floor to make areas clear.

• When collecting medications or paying, please keep your distance from the desk until called

forward.

• If possible, payments over the phone are appreciated.

 

Please know that in these troubling times your pets health is our priority,

and we always ensure that there will always be a provision of emergency veterinary care to ensure no animals suffer during these coming

months.

 

We apologise for this inconvenience and thank you for your understanding.

Yours Sincerely

Simon, Charlie, Dean, Kay, Jo, Kathi